FAQ

Navigating Common Questions and Queries with Ease

Is the PRO 1 adapter compatible with all electric vehicle models?

The adapter is designed to work with every Tesla model, including the X, Y, 3, S, Tesla Roadster and Cybertruck.

What Tesla models does this adapter fits?

PRO 1 fits all tesla models (3, Y, S, X, Roadster and Cybertruck) that have a Tesla (NACS) port. Ensure you have an EVSE that uses a type 1 SAE J-1772 connector.

How can I check if my electric vehicle is compatible with this adapter?

PRO 1 is meant to be used with electric vehicles that have a NACS port, when you wish to charge it with a SAE J-1772 connector.

Is the J-1772 to NACS adapter safety certified?

Absolutely. The adapter holds several certifications, including being flame-resistant (UL 94 V-0), IP65 certified for water and dust proof, CE, UL 2251 & SAE J-1772 certified for electronic safety.

Will using the adapter affect the charging speed of my electric vehicle?

PRO 1 supports a maximum amperage of 80A and a maximum voltage of 250V, ensuring optimal charging speed for your electric vehicle.

Are there any performance differences when using the adapter compared to a native NACS charging cable?

No, PRO 1’s performance is on par with using a native NACS charging cable, offering a seamless charging experience.

How do I properly install and use the PRO 1 adapter?

There are no specific installation recommendations. Just ensure the charging station and the adapter are dry before use. It’s a plug-and-play device.

Can I leave the adapter connected to the charging station when not in use?

Yes, there are no restrictions on leaving the adapter connected when not in use. However, it’s recommended to unplug it during adverse weather conditions.

Are there any specific installation requirements or precautions I should be aware of?

There are no specific installation requirements. Simply plug the adapter into the charging station when it’s dry for a hassle-free charging experience.

How durable is the PRO 1 J-1772 to NACS adapter, and what materials is it made from?

The adapter is made out of rugged plastic & metal, and is 2-ton drive-over resistant, ensuring durability in various conditions.

What is the warranty period for the adapter, and what does it cover?

The warranty period for the adapter is 3 years, covering any manufacturing defects or issues during normal use.

How do I clean and maintain the adapter for optimal performance?

To clean the adapter, use a soft, dry cloth. This will help maintain its performance.

Are there any specific storage recommendations when the adapter is not in use?

The adapter can be stored in its boutique bag to keep it safe and pristine when not in use.

Can the PRO 1 be used outdoors?

Yes. PRO 1 is IP 65 certified, meaning it has one of the top levels of protection against water and dirt.

Is this the same type of adapter that comes with my Tesla?

This is virtually identical to the J-1772 adapter supplied by Tesla, with a bit more style.

What connector types can be used with PRO 1?

PRO 1 is designed to convert a SAE J-1772 connector into a NACS (Tesla) one.

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